Help f

Callum 's Avatar

Callum

12 Sep, 2015 10:32 AM

Can someone help me on my happy wheels every time I try open the app it takes me to my home screen I've try everything (it happend after the update)

  1. Support Staff 1 Posted by Jason Schymick on 12 Sep, 2015 11:33 AM

    Jason Schymick's Avatar

    We know this can be extremely frustrating and we hope to resolve this. We don't currently know what is causing this crash, but we're looking into it. Apple's documention recommends restarting your device (doesn't seem to help) or installing another app from the App Store you don't currently own (please let us know if you try this). You can try waiting for an update to Happy Wheels (possibly 1-3 weeks), but we can't guarantee a solution. Beyond that, the only other option you have is to delete and reinstall Happy Wheels. However, you will lose all your game progress and user levels. We hope it doesn't come to that. We really appreciate you posting this and appreciate your patience.

    What device and iOS version are you using? Is your device jailbroken?

    Apple's Documentation:
    https://support.apple.com/en-us/HT201398

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