After the last update
Hi after the last update which had alot of new things,im having a problem where my game can not open after i updated it. I press the icon shows me the fancy force logo and just goes back to the home screen. I tried restarting my ipad but did not work. Im too scared to delete and reinstall my game incase i lose my data. Please help me through this problem
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Support Staff 1 Posted by Jason Schymick on 12 Sep, 2015 11:38 AM
We know this can be extremely frustrating and we hope to resolve this. We don't currently know what is causing this crash, but we're looking into it. Apple's documention recommends restarting your device (doesn't seem to help) or installing another app from the App Store you don't currently own (please let us know if you try this). You can try waiting for an update to Happy Wheels (possibly 1-3 weeks), but we can't guarantee a solution. Beyond that, the only other option you have is to delete and reinstall Happy Wheels. However, you will lose all your game progress and user levels. We hope it doesn't come to that. We really appreciate you posting this and your patience.
Is your device jailbroken?
Apple's Documentation:
https://support.apple.com/en-us/HT201398