Happy Wheels Won't Launch

Lemar's Avatar

Lemar

12 Sep, 2015 12:58 AM

Ever since I updated happy wheels, it won't launch. The Fancy Force screen comes up and the game crashes. Love the game so please fix.

  1. Support Staff 1 Posted by Jason Schymick on 12 Sep, 2015 12:04 PM

    Jason Schymick's Avatar

    We know this can be extremely frustrating and we hope to resolve this. We don't currently know what is causing this crash, but we're looking into it. Apple's documention recommends restarting your device (doesn't seem to help) or installing another app from the App Store you don't currently own (please let us know if you try this). You can try waiting for an update to Happy Wheels (possibly 1-3 weeks), but we can't guarantee a solution. Beyond that, the only other option you have is to delete and reinstall Happy Wheels. However, you will lose all your game progress and user levels. We hope it doesn't come to that. We really appreciate you posting this and your patience.

    Is your device jailbroken?

    Apple's Documentation:
    https://support.apple.com/en-us/HT201398

  2. 2 Posted by Lemar Haddad on 12 Sep, 2015 12:26 PM

    Lemar Haddad's Avatar

    I have downloaded another app since and will wait for an update. My device is not jail broken.

    Thanks

    Sent from my iPad

  3. Support Staff 3 Posted by Jason Schymick on 12 Sep, 2015 01:43 PM

    Jason Schymick's Avatar

    Thanks for trying all of that. We're looking into what might be causing this. Sorry for the troubles.

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