Opening game
Hello,just saying that you can't open the game after download the update... I play on an ipad 4
The game open during 3 sec and close by himself... The problem continue even if i restart my iPad
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Support Staff 1 Posted by Jason Schymick on 12 Sep, 2015 12:06 PM
We know this can be extremely frustrating and we hope to resolve this. We don't currently know what is causing this crash, but we're looking into it. Apple's documention recommends restarting your device (doesn't seem to help) or installing another app from the App Store you don't currently own (please let us know if you try this). You can try waiting for an update to Happy Wheels (possibly 1-3 weeks), but we can't guarantee a solution. Beyond that, the only other option you have is to delete and reinstall Happy Wheels. However, you will lose all your game progress and user levels. We hope it doesn't come to that. We really appreciate you posting this and your patience.
Is your device jailbroken?
Apple's Documentation:
https://support.apple.com/en-us/HT201398
2 Posted by christo s on 12 Sep, 2015 03:33 PM
I just try to download a new game and it dont help. So i will wait the update with impatience. Thanks to responded to my precedent message, it demonstrate a good care of your customers!
Have a Nice day.
Support Staff 3 Posted by Jason Schymick on 12 Sep, 2015 07:58 PM
We've fixed the bug and sent and updated version to Apple. Now we just have to wait for their approval. This might clear up any additional questions...
http://support.fancyforce.com/kb/known-issues/update-101-crashes-wo...
Thanks for starting this discussion.