Latest update broke Happy Wheels!!!

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Anonymous

11 Sep, 2015 09:52 PM

after updating happy wheels immediately crashes when trying to open

  1. Support Staff 1 Posted by Jason Schymick on 11 Sep, 2015 10:21 PM

    Jason Schymick's Avatar

    What OS and model are you using?

    To get your OS:
    Home screen > Settings > General > About > Version

    To get your device model:
    Home screen > Settings > General > About > Model

  2. 2 Posted by Anonymous on 12 Sep, 2015 02:02 AM

    Anonymous's Avatar

    iPhone 5c
    iOS 8.4

  3. Support Staff 3 Posted by Jason Schymick on 12 Sep, 2015 12:03 PM

    Jason Schymick's Avatar

    We know this can be extremely frustrating and we hope to resolve this. We don't currently know what is causing this crash, but we're looking into it. Apple's documention recommends restarting your device (doesn't seem to help) or installing another app from the App Store you don't currently own (please let us know if you try this). You can try waiting for an update to Happy Wheels (possibly 1-3 weeks), but we can't guarantee a solution. Beyond that, the only other option you have is to delete and reinstall Happy Wheels. However, you will lose all your game progress and user levels. We hope it doesn't come to that. We really appreciate you posting this and your patience.

    Apple's Documentation:
    https://support.apple.com/en-us/HT201398

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